Customer Service

Providing you with outstanding service is Rare Cigar Shop’s #1 priority. We work hard to ensure you have the best possible online cigar shopping experience, and we want you to feel like our website is a virtual version of our old-time tobacco shop.

In order to provide the best possible service while keeping our costs down so we can offer such great prices, all customer service is provided via email. If you have a question, comment, concern, or a problem with an order you’ve already placed, please fill out the form below to get started. One of our team members will respond as soon as possible to answer your question or solve any problem!

Your Name (required)

Your Email (required)


Order Number

Your Message